Support Admin
posted this on April 19, 2010 10:46
Contact Customer Service:
Monday - Friday 8:00am - 8:00pm CST
Saturday 9:00am - 5:00pm CST
Sunday 12:00pm - 4:00pm CST
1-888-557-0551
E-mail: service@activesportsinc.com
Within 30 days of the purchase of your order, you may return any product purchased from Pro Board Shop unused and in its original condition for credit or exchange. Please fill out the Exchange/Return form and include it with the products you are returning. Please note the reason for the return. Indicate if you prefer a charge credit (to the card originally used), or an exchange. If you're exchanging, let us know what you'd like by completing the information in the exchange item field. Pack and seal your return securely (in the original package if possible) and include the exchange/refund form. Packages must be returned prepaid; we cannot accept C.O.D. deliveries. For your protection, please use UPS, Fed Ex or Insured Parcel Post for shipment. Processing your return or exchange can take 2 to 3 weeks. If you need your item(s) sooner, please call Customer Service to make special arrangements. All credits will be placed on the credit card used for the original purchase. Please allow 1-2 billing cycles for the credit to appear on your statement. For additional information e-mail us at service@activesportsinc.com.
Please download the 30 Day Return/Exchange Form here or contact customer service at 1-888-557-0551 or service@activesportsinc.com to have a copy of the return/exchange form sent to you.
Our return address is:
Pro Board Shop
Return
200 S Owasso Blvd. E
St.Paul, MN 55117